Help & Support

Frequently Asked Questions

• Certifications

  • What topics do OMI certifications cover?
  • How much do certifications costs?
  • What is the different between Level 1 and Level 2 certifications?
  • How long are the exams? # of questions? How long would it take? What score do I need to pass it? How many times can I take it?
  • Do I receive a physical or virtual certificate or both?
  • What is the teaching style of certifications? Live or prerecorded?
  • Can I get a copy of PPT's to download?
  • Do you provide reference material for me to print/download?
  • How current is the content for the certification programs?
  • How long do I have to take the certification?
  • Are OMI Certification programs accredited?

• Subscriptions

  • How much do subscriptions cost?
  • What is the difference between the basic and professional subscription?
  • Do you offer monthly or annual subscriptions?
  • What topics are covered in your eLearning library?
  • Can I pay by check or money order?
  • How can I get a copy of my receipt?
  • Do I have to subscribe to access all classes or can I buy individual classes a la carte?
  • How can I add members of my team to a team subscription?